Soft skills are the interpersonal attributes and character traits that enable effective communication, collaboration, and adaptability in the workplace. Unlike technical or hard skills, which are job-specific and teachable, soft skills encompass emotional intelligence, communication, teamwork, problem-solving, and time management. These qualities are essential for fostering a positive work environment, building strong relationships, and navigating the complexities of professional interactions.
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Of career success can be attributed to well‐developed soft and people skills, and only 15% of job success comes from technical skills and knowledge (hard skills).