BEST Soft-Skills Track

What are Soft Skills?

Soft skills are the interpersonal attributes and character traits that enable effective communication, collaboration, and adaptability in the workplace. Unlike technical or hard skills, which are job-specific and teachable, soft skills encompass emotional intelligence, communication, teamwork, problem-solving, and time management. These qualities are essential for fostering a positive work environment, building strong relationships, and navigating the complexities of professional interactions.

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Of career success can be attributed to well‐developed soft and people skills, and only 15% of job success comes from technical skills and knowledge (hard skills).

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